SHIPPING

How much will it cost to ship my order?

If you live in the US or US territories: Orders under $29 will be charged a flat shipping rate of $4. Any such orders $29 over get free standard shipping, which typically takes 2-5 business days. You also have the option of upgrading your shipping to Expedited (Priority Mail) or Express. 

We offer free Expedited (Priority Mail) shipping on any U.S. order over $99. 

If you are outside of the US: We’ll show you calculated shipping rates based on where you live and the weight of the order.

What shipping carriers do you use?

We primarily ship orders via USPS, FedEx and UPS.

Do you ship internationally?

Yes, we do ship internationally and charge calculated shipping rates depending on where you live. Note that each country treats duties differently. You may be responsible for customs or duty fees on international shipments.

When will my order ship and when should I expect to receive it?

Orders placed on Monday – Friday by 2pm Eastern Time go out that day. Otherwise, they’ll go out the next business day. We do not operate our warehouse on the weekends. Shipping times vary by location, but US orders should generally arrive within 2-5 business days of your order. International orders can take up to two weeks but typically arrive within 7-10 days. Due to the pandemic, we've seen International orders take as long as 3-4 weeks. 

RETURNS

What is your return policy? 

If you don’t love your first pair of underwear, we will ship you a new size/style or issue a refund. No return required. For all other worn items, we can email you a prepaid return label. 

  1. Before you return your item, you must contact us at support@mrdavis.com to obtain approval for the return. If you send us a shirt without an official RA#, we will not be able to process your return.
  2. Upon approving your return, we’ll send you a prepaid shipping label via email including an RA#.
  3. You must ship your return to us within 10 days of receiving your label or we may not be able to process your return.
  4. Once we receive your item, we’ll process your return and refund your card for the original purchase price less any shipping cost. Shipping costs are only refunded for defective product received that is not replaced or for a lost order that is not being replaced.

Can I exchange items from my order? 

If you have issues with sizing or selection we provide FREE US shipping both way on exchanges of your order to get you in the right product. We use the same process we do for returns. We cannot exchange international orders at this time.

I think I received defective/wrong merchandise, what do I do?

Mr. Davis stands behinds the quality of its products and will happily replace products with manufacturing defects.

If you believe that you have received defective merchandise or were shipped incorrect merchandise (style, size, color), please notify us including a picture of the defect. In most cases we’ll be able to send out a replacement ASAP. Note that both undershirts and underwear eventually wear out, especially if you wash and dry them on warm. Our policy only covers actual defects, not wear and tear, but we will err on the customer’s side in these judgments. If you have questions about defective product, please contact us at support@mrdavis.com.

When will my return be refunded?

Once we have received your return, we will process your refund within 2 business days. We will inspect your returned item(s) and then contact you via email with the refund confirmation. Refunds may not show up on your card statement for up to five business days.

Can I return a sale item?

Mr. Davis doesn’t really have sales because we offer our best value pricing to every customer, every day. On some clearance items though, items marked final sale will be non-returnable.

Will your products shrink after washing?

If you follow our care instructions, Mr. Davis products will not shrink in any noticeable way, so we do not suggest ordering assuming shrinkage.

We have found that our products wear a little longer if you don’t use warm wash and dry, which is why we suggest cold.

PRODUCT DETAILS

Why are Mr. Davis undershirts made out of bamboo viscose?

Because bamboo viscose is an awesome fiber. Technically, it’s one of the softest fabrics in the world. Combined with spandex, it stretches to make you feel like you’re not wearing an undershirt. Further, it wears cooler than cotton and wicks moisture off your body to make you more comfortable. Environmentally, we believe bamboo is a better product than cotton. Unlike cotton, which requires massive amounts of water to grow, bamboo requires almost no irrigation. And while there is some physical and chemical processing required to weave bamboo into cloth, it grows so fast that it’s sustainable.

Why do Mr. Davis Shirts cost more than normal undershirts?  

Because we use fabrics of exceptionally high quality, and those cost more to acquire! The main downside to bamboo is that it’s an expensive fabric – significantly more expensive than the types of fabric your favorite athletic apparel manufacturers use for their technical gear (and certainly more than the raspy cottons used in your standard white tee) – but we’ve offset that expense with a commitment to fair margins and by selling directly to you to eliminate unnecessary markup.

What are the care instructions for your underwear?

We recommend that you wash on cold, dry cool or lay out to dry.

SIZING

What size should I order?

Our underwear is meant to be snug to provide enough support and lift to keep your softer parts separated from the rest of you. The size chart on the Trunk Cut and Standard Boxer Brief pages offer more sizing specifics.

If you don’t trust charts, contact us and share your height, weight, body type and snugness preference and we’ll help you out.

GIFT CARDS

Do you offer gift cards?

YES! We offer digital gifts cards. You can purchase one here.

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